hotel intermediaries


Billboard effect Frankfurt Airport 2010 The Billboard Effect is dead, says a study of hotels listed on OTAs
Billboard effect Frankfurt Airport 2010

A new study on how US travelers book hotels online contradicts earlier research on the topic. It suggests that a much-touted “billboard …

concierge hoteltonight

Mobile on-demand travel startup HotelTonight has been doing limited tests of a concierge service. A HotelTonight user was recently offered a chance …

guest acquisition costs

Guest acquisition costs are escalating at the same clip as room revenue growth, according to a new, multi-year study of upscale and …


In the middle of the last decade, hotels flexed some muscle to take back some semblance of distribution control from the likes of Expedia and, but with Google, Apple and Facebook waiting in the wings, a new study suggests hotels ain’t seen nothing yet.


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