hotels

 

For hoteliers: 6 steps to success in text messaging and chat from an expert

This is a viewpoint from Sudheer Thakur, Founder and CEO at HelloShift. Smile! That’s what most hotel staff are trained to do. …

 
 

This is a viewpoint from Scott Watson is executive vice president of sales and marketing at M3. According to the 2018 Travel and …

 
 

It’s been said before: sometimes technology is a solution in search of a problem. The tech-obsessed believe that technology for technology’s sake …

 
 

This is a viewpoint from Tim Davis, CEO of Pace Dimensions. . Most hoteliers understand how metasearch advertising influences the deals visible …

 
 

A new front has opened up in the battle for hotel bookings: OTAs vs Airbnb. After Airbnb announced its intentions to open …

 
 

With last week’s rapid-fire announcements, Airbnb has joined the ranks of ‘companies that freak the industry out,’ such as Google. Just observe …

 
 
airbnb

It’s hard to believe but it’s been a decade since Airbnb first peddled Obama O’s and Captain McCain cereal in an early …

 
 

This is a viewpoint from Mitul Makadia, founder of Maruti Techlabs. In the 21st century, industries that resist integrating new technologies often lose their …

 
 
ota

This is a viewpoint from John Jones, managing director of Welcome Systems. I’m still surprised to find large parts of the hospitality …

 
 
hotel technology

Hotels are complex. There are many areas that must be mastered every day, without fail. Each department, from revenue management to housekeeping …

 
 
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