hotels

 

How cutting-edge hotels use artificial intelligence for a great guest experience

This is a viewpoint from Mitul Makadia, founder of Maruti Techlabs. In the 21st century, industries that resist integrating new technologies often lose their …

 
 
ota

This is a viewpoint from John Jones, managing director of Welcome Systems. I’m still surprised to find large parts of the hospitality …

 
 
hotel technology

Hotels are complex. There are many areas that must be mastered every day, without fail. Each department, from revenue management to housekeeping …

 
 

Consumer technology is the bellwether for enterprise. We all know that the expectations gap between consumer and business technology is virtually non-existent. …

 
 
hopper

Hopper, the flight booking application that offers predictive pricing analytics, has launched Hopper Hotels, a new component to the that allows users …

 
 

Limited service hotels are often challenged to deliver a superior guest experience amidst a revenue-constrained environment. The brand promise is that of …

 
 

At this year’s Expedia Partner Conference in Las Vegas, it’s hard not to see the similarity between Expedia’s latest slogan — “shaping …

 
 

This is a viewpoint by Peter O’Connor, professor of digital disruption at Essec Business School in Paris. At the end of 2017, …

 
 

This was my first time at World Travel Market in London. The show is absolutely massive, as it is primarily a salon …

 
 
travel marketing, referrals

This is a viewpoint from Geoffrey Ryskamp, principal of hospitality, travel, and leisure at Medallia. Word-of-mouth. If the hospitality industry could invent …

 
 
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