Marriott

 

digital identity Why Marriott and Accenture collaborated on Known Traveler Digital Identity – but can it become reality?
digital identity

The coverage was global and across industries: the Known Traveler Digital Identification program captured the imagination, combining buzzy concepts like blockchain, cryptography, …

 
 
China travel

For the past two weeks, major brands like Priceline, Marriott, Muji and Ctrip made moves in different directions; and statistics help paint …

 
 
marriott china

Marriott found itself in an uncomfortable position in China after an online customer questionnaire listed Hong Kong, Taiwan, Macau and Tibet as …

 
 
loyalty programs

“There’s nothing cheap about loyalty”, poetically asserts Ryan Bingham, the main character of the Walter Kirn novel Up in the Air during …

 
 
hilton

Hilton has opened an Innovation Gallery – an incubator and showcase for development where the company will explore the future of hospitality …

 
 

This is a viewpoint from Ian Thorley, VP sales and marketing at Bellstar Hotels & Resorts. The hospitality industry has recently undergone …

 
 

Members of Hilton Hotels’ loyalty program, Hilton Honors, have a new way to use their points: paying for all or part of …

 
 
hotel franchise fees, otas

This is a viewpoint by Peter O’Connor, professor of digital disruption at Essec Business School in Paris. While much media attention has …

 
 

Hilton Hotels is testing “incremental opportunities” arising from new cancellation and pricing policies. The company is thinking about a range “from the …

 
 

Nearly 60% of respondents to a Business Travel Coalition poll say they would likely book away from Marriott International because of its …

 
 
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