A bad reputation – good for rock stars, not for hotels

1980s rock goddess Joan Jett got it: rebelling against old ideas and grabbing new ones by the horns. NB: This is an …


Nielsen’s recent tie-up with Harris Interactive has led to the joint release of the latest Harris Poll Reputation Quotient – and only …


Travel agents seeking insights into potential properties for customers are often left to search the Internet far and wide to glean perspective on a particular property, a challenge which has been directly addressed by reputation managers TrustYou with their newest product.


Some hotels think there’s some magic to getting a great reputation. There isn’t.


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