user experience

 

A direct approach to web design and user experience for hotels

This article is sponsored by Triptease. Do you treat your online visitors as well as you treat those that arrive in your …

 
 
user experience

This is a viewpoint from Richard Harris, CEO and Co-Founder of Intent Media.Opinions and views expressed by all guest contributors do not …

 
 
American Airlines three steps

Adding more steps to the booking flow tends to increase complexity and leads to abandoned purchases so is generally considered a no …

 
 
travelaer

Airlines are strapped down with massive IT systems that don’t always allow them to be flexible enough to offer a more customer-centric …

 
 
design thinking hotel technology

When you venture into the back-of-the-house in hotels, it’s surprising to encounter a battlefield of broken furniture, soiled linens, battered walls, and …

 
 

Google has a simple framework to address what it says are two of the main mistakes with user experience on travel websites. The …

 
 

Ryanair is giving passengers a sneak peak of its much touted new website which on first glance seems clean with an improved …

 
 
Scratchpad Expedia

It is well known that Expedia Inc., the online travel titan, does thousands of tests on users of its websites to find …

 
 
landing pages

More and more businesses and individuals are using landing pages to custom-tailor their marketing messaging to various traffic sources and customer types.

 
 
mobile first

As a software engineer, I build a travel app comprised of a mobile website and hybrid apps for iOS and Android. I’m …

 
 
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