user review


Madness of search engine results in travel – The Bali Edition

Search engine results in travel, like the products themselves, are often far from perfect. But sometimes the results are just beyond any rational explanation.


More mobile moves from TripAdvisor this week as it inks a deal with TheTrainLine to include product reviews and location-based tools on the European rail platform’s iPhone app.


Quite a number of startups featuring on TLabs over the years have focused on in-destination services via the web, such as tour guide services, activity finders and reviewing tools.


Using social media to build customer satisfaction requires much more than just setting up a profile on the latest social network – it requires a high level of so-called social responsiveness.


Just days after his departure as managing director and co-founder of, Chris Brown has re-emerged as the new owner of review forum Holiday Truth.


All change at the top of UK online travel agency with the departure of its co-founder/managing director and appointment of a new financial director.


In the last two years the proliferation of social media in tourism has brought a range of new tools and platforms for tourism and hospitality organisations around the world.


Travel companies, but especially hotels, have arguably had more tips and ideas for strategy around social media than any other business sector.


According to a number of studies, the number one choice for consumers contacting hotels via social networks is to find local information.


TLabs Showcase on travel startups featuring US-based, a marketing platform for airlines, hotels and restaurants to utilise a customer’s presence in social media for marketing.


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