UX

 

Travelaer’s Chief Experience Officer advocates constant testing as competitive advantage

This is the latest in a series of articles spun out of tnoozLIVE@ITB, recorded live over three days at ITB Berlin this …

 
 
digital identity verification

Banks, payment providers, and money transfer companies have placed facial and document recognition software at the heart of their digital transformations. The …

 
 

This is a viewpoint from David MacHale, digital marketing director, Travelport Digital. Travelers have gone all Shania Twain on us recently. To …

 
 
google

With experts emphasizing the importance of UX, and consumers responding to well-designed products, it’s more than just a nice-t0-have. An intuitive user experience …

 
 

This is a viewpoint from Jonathan Cherki, CEO of ContentSquare One of the biggest struggles travel brands face in 2017 is understanding …

 
 
expedia usability lab

When booking hotel rooms, French travelers want to know if breakfast is included. Asian travelers are concerned about closet size, and US …

 
 
design thinking hotel technology

When you venture into the back-of-the-house in hotels, it’s surprising to encounter a battlefield of broken furniture, soiled linens, battered walls, and …

 
 
mobile first

As a software engineer, I build a travel app comprised of a mobile website and hybrid apps for iOS and Android. I’m …

 
 
Google Flights

In a quiet update, Google’s Flight metasearch product has made some user-experience changes for desktop and mobile in the US that adapt …

 
 

Airport IT investment is set to reach $6 billion in 2013, according to the latest data from SITA. The survey outlines large-scale …

 
 
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