7 years ago

Delta removes flights from CheapAir, Vegas.com, AirGorilla and Globester

Update: Delta confirmed that it gave notice to CheapAir, Vegas.com, AirGorilla and Globester that the airline would no longer participate in their websites after Jan. 7, 2010, and of its distribution policy the airline stated: “Delta continues to evaluate its online distributors, and intends to be more selective in its use of online travel sites in the future.”

The airline added: “Delta’s customers will continue to have full access to all of Delta’s products and services at delta.com and other ticketing outlets. Delta.com is the only place customers have access to Delta’s best fare guarantee, and a complete listing of all optional products and services, including checked baggage, in-flight WiFi and travel by unaccompanied minors.”

The original post follows:

Delta Air Lines is continuing its distribution purge.

The airline, which last month removed its flights from CheapOAir, BookIt.com and OneTravel, did likewise late last week on CheapAir.com, Vegas.com, AirGorilla and Globester.


Delta apparently is in the midst of a wholesale revamping of its online distribution policy as it strives to differentiate its product and drive more traffic to Delta.com.

Of the quartet of second-tier online travel agencies that saw Delta’s flight listings disappear last week, most specialize in vacation packages.

BookIt.com CEO Bud Finlaw said recently that Delta’s decision wasn’t part of a contract dispute and the online travel agency received just two days’ notice of the then-pending action.

Most of these OTAs on Delta’s hit list apparently access Delta inventory through a GDS and the airline has an option to discontinue distributing to OTAs at Delta’s discretion.

The New York Times first reported that Delta was removing its flights from the four websites.

One key question looming is whether Delta will graduate from targeting second-tier OTAs and put some household-name OTAs on its hit list.

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Dennis Schaal

About the Writer :: Dennis Schaal

Dennis Schaal was North American editor for Tnooz.



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  3. John

    The OTA’s will simply buy DL content from the screen scrapers and erode DL’s yield.

  4. pro_forma_NYC

    To also note, the hotels are the ones who have been the one’s taking it on the chin to drive package deals (bringing almost 100% of all the consumer savings in the package path).

    What are the airlines thinking?

    Airlines have been getting the free ride…

  5. pro_forma_NYC

    Well it is obvious by the choice to remove Vegas.com that their distribution person is incompetent.

    To spurn such a powerful marketer in a major volume market shows lack of understanding about the basics of the travel business.

    Maybe they are removing OTA’s based on total dollar importance, but Vegas.com’s importance in the Vegas market means it is as important as a travelocity to the specific market and can give expedia a run for their money…

    Sell your Delta stocks. They obviously forgot an airline sells 1 seat at a time between two points and do it over and over again.

  6. Tweets that mention Delta removes flights from CheapAir, Vegas.com, AirGorilla and Globester | Tnooz -- Topsy.com

    […] This post was mentioned on Twitter by Dennis Schaal. Dennis Schaal said: Delta removes flights from CheapAir, Vegas.com, AirGorilla and Globester http://bit.ly/dT3wfC (Tnooz) Which OTA next? […]


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