French government joins legal threat against TripAdvisor

French hoteliers involved in a long-running legal drama over alleged “unfair commercial practices” by TripAdvisor and Expedia have secured the support of the French government.

tripadvisor paris

Synhorcat, a union of French hoteliers, is taking legal action against user review giant TripAdvisor and parent company Expedia over what it calls “unfair commercial practices”.

The group filed a lawsuit at the Commercial Court in Paris in April 2010 with a raft of claims against the two companies and sister site

Twelve months on and the next round of hearings is due to be heard on July 6 2011.

But the case has now potentially achieved far greater profile and importance after the French government’s Directorate General for Competition, Consumption and Repression of Fraud (DGCCRF) announced it would be joining the proceedings.

According to reports in France, government intervention is an unprecedented move and illustrates the deterioration of the relationship between some hoteliers and TripAdvisor-Expedia.

Secretary of state for tourism Frédéric Lefebvre launched an investigation in February 2011 into wider areas of concern around hotel rates and availability through third party websites.

Lefebvre is said to have decided to join the Synhorcat action after reviewing the initial findings from the investigation.

A TripAdvisor official says the company is “unable to comment on any pending or threatened litigation issues”.

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Kevin May

About the Writer :: Kevin May

Kevin May was a co-founder and member of the editorial team from September 2009 to June 2017.



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  1. abouttripadvisor

    […] Share this:TwitterFacebookLike this:LikeBe the first to like this post. This entry was posted in Uncategorized. Bookmark the permalink. ← Trip Advisor reviewer being sued??? […]

  2. James

    I hope the French can stop this abusive corporation!!!!

  3. Claude

    Legal issue for this:

    TripAdvisor-Expedia have headquater outside France

    Expedia have a joint venture with Voyage-SNCF and handle backoffice hotel stocks for who is the main OTA in France.



    The French state originally took 51% ownership of SNCF and invested large amounts of public subsidies into the system. Today, SNCF is 100% owned by the French government.

    What a “mayonnaise”



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