Hotels.com gives travellers a full-service mobile app when in-destination
Hotels.com is teaming up with a myriad of companies to help power a new mobile app that it hopes will be everything a traveller needs once they arrive on a trip.
Ignoring the fact that many of its hotel partners will probably be trying to offer the same time of service, via a mobile or in-person, Hotels.com has created Concierge as part of its existing smartphone app.
Initially available only for iOS-powered devices, Concierge includes tools for arranging ground trnsporation, restaurant reservations, things to do, and takeaway deliveries.
The new app comes on the back of research by the Expedia Inc-owned brand that found restaurant reservations, directions and tourist attractions topped a list of items that travellers would most like to have on a mobile concierge platform.
The app was created in conjunction with mobile platform provider Button.
Kevin is senior editor and a co-founder at Tnooz. He was previously editor of UK-based magazine Travolution and web editor of Media Week UK from 2003 to 2005.
He has worked in regional newspapers (Essex Enquirer) and started his career at the Police Gazette at New Scotland Yard in London. He has a degree in criminology, a postgraduate diploma in magazine journalism and publishes his first book - a biography about Depeche Mode - in early-2017.