JetBlue to unveil fast-track security product
JetBlue says it will be debuting a fast-track security product at select airports “in a couple of months.”
So says Robin Hayes, chief commercial officer, who provided scant detail about the forthcoming program.
Hayes was speaking during a question and answer session at the airline’s first quarter of 2011 earnings call yesterday and mentioned the upcoming program in the context of products which provide a “value proposition for the customer.”
Hayes says JetBlue won’t be “nickel and diming [passengers] and stripping and unbundling the product.”
In that regard, officials said they have no plans to increase the seating density on JetBlue flights or to introduce first-checked bag fees in select markets, such as the Caribbean, as American Airlines has done.
On the tech front, David Barger, the JetBlue CEO, said the airline is “very pleased” more than a year after the cutover to the Sabre SabreSonic CSS system with gains in the corporate market, particularly in Boston.
Hayes said 15% to 20% of JetBlue customers “are flying business” and that percentage is greater than 20% in Boston, where JetBlue offers some 100 trips per day.
For the first quarter of 2011, JetBlue posted a $3 million profit, compared with a $1 million loss a year earlier. Revenue in the first quarter rose 16.3% to more than $1 billion.
Dennis Schaal was North American editor for Tnooz.