One in five hotel searches come from mobile devices

Google says it is already seeing 19% of all hotel queries in search being conducted on mobile devices, supporting the idea that mobile is now more important than ever in travel marketing.

mobile hotel searches

The stat also backs recent data from eMarketer which suggested the number of US consumers, for example, using a mobile to research travel products will climb from 19.7 million in 2010 to 29.7 million by next year.

Google, of course, has a vested interest in persuading hoteliers to throw part of their marketing budget into mobile search as well as existing desktop web PPC advertising.

But despite the ulterior motive, such data is pretty compelling and travel companies are being urged to consider mobile in the same way as perhaps they interact with consumers on the web-based journey:

  • Dreaming
  • Research
  • Booking
  • Experiencing
  • Sharing

A recent study of general consumer behaviour by Google with Ipsos OTX found that 71% of smartphone users carried out a search because they had seen an ad either off or line, while 74% of offline shoppers make a purchase as a result of using their smartphones (presumably researching as they wander about).

For the travel sector, some interesting data from the study points to the importance of localisation in search.

Searching for local details is carried out by almost all smartphone users (95%), but most interestingly 88% of those searching for local information “take action” within a day, presumably to visit a website or an actual venue.

Furthermore, 77% have conducted a business after using mobile search for local information, with 61% calling and 59% visiting the premises of a local business.

Here is a clip that explains more about the behaviour of smartphone users:


Share on FacebookTweet about this on TwitterShare on LinkedInEmail to someone
Kevin May

About the Writer :: Kevin May

Kevin May was a co-founder and member of the editorial team from September 2009 to June 2017.



Your email address will not be published. Required fields are marked *

  1. 19% aller Hotelsuchen über mobile Endgeräte – mtourism blog

    […] Diese Zahl hat jedenfalls Google veröffentlicht. Ein Fünftel aller Suchanfragen für Hotels auf Google-Websites kommen demnach von mobilen Endgeräten. Google stellt zudem die Bedeutung von Lokalisierungsdiensten heraus, die für die Reiseindustrie interessant sein dürften. Ein kurzer Bericht dazu mit passendem Video findet sich bei […]


Newsletter Subscription

Please subscribe now to Tnooz’s FREE daily newsletter.

This lively package of news and information from Tnooz’s web site provides a convenient digest of what’s happening in technology that drives the global travel, tourism and hospitality market.

  • Cancel