Tnooz-TripAdvisor webinar: VIDEO for Reputation management and beyond

Hundreds recently attended a free Tnooz-TripAdvisor webinar to learn about advanced techniques for reputation management in the hotel sector.

The 60-minute session focussed on ideas on delivering an outstanding guest experience, optimising a hotel’s web presence with reviews and user generated content, and how hoteliers can turn traveler reviews into opportunities.

The Tnooz-TripAdvisor webinar took place on Wednesday 17 August and featured a stellar line-up of participants:

Here is a video of the full webinar, including Q&A session:

The full deck of slides is also available:

Additional coverage:

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  1. Nikolay

    Hi Kevin, thank you for orginizing this webinar and Adele, Josiah and Brian for sharing useful tips, great experience! Could you please advise if the rest of the questions submitted during the session can be answered?

    • Kevin May

      Kevin May

      @nikolay – thx! glad you enjoyed it.

      yes they will, standby……..

  2. Dmitry

    This is one of the best WEBinars I’ve attended. Literally every minute was worth to spend to learn about reputation management. I will definitely share this video with my colleagues.

    Thank you guys! Please do more of such seminars!

    • Kevin May

      Kevin May

      @dmitry – hey, thx!

      This is the third one we produced, with plenty more to come, covering other issues in the industry.

      Stay tuned!

  3. Happy Hotelier

    Great to be able to read and hear it back here. This old fashioned hotelier should set up a proper skype connection rather sooner than later:-)


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