Ukrainian Airlines slams on fees for every booking channel, but website is cheapest

Ukrainian International Airlines is to impose a $9 surcharge on every booking made through the world’s Global Distribution Systems.

The fee on each segment made on tickets bought via Amadeus, Travelport and Sabre will come into force by the end of April 2017.

But anyone thinking this is a carbon copy of Lufthansa‘s controversial move in 2015 to introduce a €16 fee on GDS bookings should look closer.

Whilst there is an effort by the Kiev-based carrier to hit travellers using GDSs with a levy, such action is part of a wider move to force passengers to book on its website.

Other channels hit with the same $9 per segment fee include bookings made on Gabriel-SITA and Sirena, Russia’s main air ticket distribution platform.

UIA is currently banned from operating flights to and from Russia.

The GDSs and third parties are not the only channels to face a surcharge on bookings.

Any passenger booking a ticket through the airline’s own ticket offices will face a $18 charge (“service fee”) on all international return fares (the same as the GDS charge) and $5 on domestic flights.

It will impose a fee ranging from $0 to $10 on journeys booked on its consumer-facing platform, depending on the route.

In a statement, UIA says the charge is due to “growing fees of GDSs” but makes no mention of the other fees it imposes.

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Kevin May

About the Writer :: Kevin May

Kevin May was a co-founder and member of the editorial team from September 2009 to June 2017.



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  1. Viktor

    Ukraine International Airlines are now started to give to its biggest agents a so called ADIL offices in Amadeus GDS. (not sure about correct name) but so they may be working only offline, please fill free to contact me to find out more and how to make your flights even chipper and about a web services in air ticket distribution.

  2. Sergey

    Dear Kavin, thank you for your article. Do you plan to talk more about GDS issue in aviation ?
    And impacts they make on cost of travel.
    With best regards

    • Kevin May

      Kevin May

      @sergey – we have been writing such issues from both sides for many years.


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