Marisa Garcia

 
Marisa Garcia

Marisa Garcia is a guest editorial contributor. She has covered travel technology, design, branding, and strategy for leading publications, including Aircraft Interiors International Magazine, APEX Magazine, AirlineTrends, and Travel+Leisure. She also shares industry insights on her site Flight Chic. Fly with her on Twitter.

 
JetBlue banks on proactive customer service with investment in Gladly
1 week ago

JetBlue will centralize all customer communications through a new partnership with Gladly and will also invest in the business through its JetBlue …

 
 
3 weeks ago

A survey published by Engine, a service design consultancy, shows that the airline industry has suffered damage to brand reputation in recent …

 
 
3 weeks ago

Società Esercizi Aeroportuali, which manages Italy’s Milan Malpensa and Milan Linate airports, has announced a seven-year service agreement to consolidate its IT …

 
 
3 weeks ago

Global mobile satellite communications firm, Inmarsat, has published the result of its annual inflight wifi survey showing that nearly half (44%) of …

 
 
3 weeks ago

Amadeus has announced the launch of a new pre-bookable ground transfer solution available on desktop, mobile and web service applications The distribution …

 
 
4 weeks ago

The International Air Transport Association has announced progress of its New Generation IATA Settlement Systems (NewGen ISS) with the selection of Edenred …

 
 
4 weeks ago

Technology giant Thales has published its 2017 Data Threat Report with a warning to retailers of rising risk levels for data breaches. …

 
 
4 weeks ago

OAG has updated its analytics suite to make the company’s data more accessible to a broader range of customers in sectors beyond aviation. …

 
 
1 month ago

Searchmetrics has published a new study on travel industry-specific search ranking factors that might help travel brands improve their visibility in Google …

 
 
1 month ago

The Travel Technology Association, which represents online intermediaries, has hit back at a study from the American Hotel & Lodging Association which …

 
 
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