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SC adobe main pic w logo WestJet’s approach to retaining loyal customers
SC adobe main pic w logo 3 days ago

Customer loyalty is a make-or-break issue for companies of all sizes, and Canada’s WestJet has got it down to a science. NB …

 
SC MAY17 E20X 6 days ago

In June 2015, Hospitality Financial and Technology Professionals (HFTP), debuted its Entrepreneur 20X (E20X) innovation pitch competition for hospitality technology startups at …

 
SC MAY 17 IDS main death spiral 1 week ago

Not too long ago, one could have wondered whether loyalty programs would eventually face an industry death spiral. NB This is a …

 
SC MAY17 Hugo 690 2 weeks ago

Metasearch is an intuitive product that generates a foundation of trust through its inherent transparency. Personalisation, done sensitively, can build on this …

 
ID:129490619 3 weeks ago

With an estimated 100 million Chinese people travelling internationally, there are many opportunities for business to service this segment, beyond selling flights …

 
SC APRIL IDEAS main w logo 1 month ago

There’s no denying that ideal pricing is important to an intelligent revenue strategy. A hotel’s pricing strategy significantly contributes to profitable revenue …

 
travelaer main2 1 month ago

One year ago at its F8 Conference, Facebook announced that it was opening its Messenger platform, giving developers the ability to incorporate …

 
ID:172257560 1 month ago

Evolving a business to address travelers’ needs doesn’t have a start and end date – it’s a constant flow of change and …

 
SC APRILMAY CHROMERIVER2 main w logo 1 month ago

Expense management software adoption continues to grow, but a recent GBTA survey showed that 46% of business travelers are still required to …

 
SC APRIL17 ELS main w logo 1 month ago

Hotels currently have a variety of ways to sell rooms. The halcyon days of basing distribution strategy around the simplistic “direct” and …

 
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