Troy Thompson


Troy Thompson, a contributing Node to Tnooz, is an artist, consultant, and speaker who found a way to combine all three into creative leadership workshops.

He is the founder of Pattern, a strategy and service design consultancy. Troy believes in customer-centric innovation, simplicity, and short bios.

service design virgin america How service design helps travel brands woo seemingly irrational customers
service design virgin america 1 year ago

Service design consultancies use design theory to find out what delights and frustrates your customers and then designs ways to map your …

pain ass 5 years ago

Okay, maybe not a total pain in the ass – perhaps massively confusing. ROI, influence, Pinterest, fans, followers, friends – where do we go from here?

tourist crowd 5 years ago

We were just outside of Milan. Spending an enchanting evening in our small villa.

pinterest2 5 years ago

This is not another post about how to promote via Pinterest. Nor is it a list, how-to or secret revealing, link-bait article which is deep on hype and light on substance.

london 5 years ago

As we enter a brave new world of top-level domain names (TLDs), brought upon by the recent approval and registration process from ICANN, what are the opportunities for DMOs and CVBs?

anti-social social media 6 years ago

It all started with a question. How should a lodge or resort, without reliable internet access or cell service, use social media?

6 years ago

Thousands of travel companies, organizations and destinations use Facebook as a major part of their social media marketing strategy.

6 years ago

Tnooz node Troy Thompson reflects on his predictions for the last year.

power users 7 years ago

For our final article in the series, a look at advanced options for Power Users.

facebook places 7 years ago

In this edition, Facebook Places… And what you should do now.

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