Privacy and Data

Tnooz is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Tnooz may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from Thursday, 14 November 2013. It was last updated March 1, 2018.

What we collect

With your permission, we may collect the following information:

  • name and job title.
  • contact information including email address.
  • demographic information such as postcode, preferences and interests.
  • other information relevant to customer surveys and/or commercial offers.

This information will be clearly marked for opt-in purposes. We will never scrape information or otherwise take personally identifiable information without your express consent. If you are signing up for a webinar or downloading a wehitepaper, we may have gated access. Upon opting-in through successful submission of the gated form, you agree to your registration information being shared only with the third parties listed on the sign-up landing page.

On our site, we and our partners, affiliates, analytics, and/or service providers use things like (but not limited to) cookies, beacons, tags, and scripts. We use this information to analyze trends, run the site, track movements through content, and learn the demographics about our user base as a whole. We may receive reports based on this information by these companies on an individual and/or aggregated basis.

Like most sites, we also gather site-specific information which is stored in our log files. This helps us understand and administer the site, and provide the most reliable user experience through things like understanding server load. This information also informs our search Within these log files, we may have the following non-personally identifiable information stored:

  • IP address
  • browser type and operating system
  • Internet service provider (ISP)
  • referring/exit pages
  • date/time stamp
  • clickstream data, or a user’s journey through the site.

In the cases of fraud or abuse, please see Security for how we handle.

How we use cookies

A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. Cookies are site-specific, which means that our site cannot view a cookie that another site has placed on your computer. Here’s a handy resource for understanding how one popular analytics service uses cookies to give websites insight into user behavior.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

When tracking traffic, our site and/or our vendors and service providers use cookies to do some of the following. Expiration dates of cookies are included below.

  • Distinguish unique users and sessions (24 hours up to 2 years, depending on the context)
  • Remember the number and time of previous visits (up to 2 years)
  • Remember traffic source information for how you reached our site (up to 6 months)
  • Determine the start and end of a session  (up to 30 mins)
  • Track any specific campaigns based on UTM parameters (up to 90 days)
  • Remember the value of visitor-level custom variables (up to 2 years from set/update)

To delete your cookies, please visit your browser’s preferences. You can also set how long you allow cookies to remain on your computer.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to customise the website according to your interests.
  • We may use the information to improve our products and services, including emailing information from us using the email address you have provided.
  • We may periodically send promotional emails about new products, special offers or other information that we think you may find interesting using the email address you have provided.
  • As per this policy, we may share your registration information with commercial clients for any products you have opted-into. These include, but are not limited to, our webinars, whitepapers, and hackathons. These third parties must abide by all legal requirements for email marketing in their respective jurisdictions.
  • On rare occasions, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail.

By personalizing the content experience, we believe that we can provide a better experience as the brightest source of information in the travel and hospitality industries. If you want to opt out, please review the section below on controlling your data.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We use vendors for certain services, such as sending email newsletters and hosting the website. We thoroughly vet each and every partner, but cannot be held liable for a vulnerability elsewhere down the line.

While the information in our server logs is not linked to any personally identifiable information, it can be explored and used as appropriate to prevent fraud or abuse. In those cases, we reserve the right to explore the information to banish bad actors. In extreme cases, we will refer to the necessary authorities as needed. For inbound investigations, please review the Exceptions section to learn how we handle that.

Advertising on our site

Tnooz uses third-party ad-serving technology provider OpenX Enterprise to deliver ads to our website, email newsletter and other information products that may be in development or released from time to time. We use this technology for the purpose of reporting website statistics, advertisement click-throughs, advertisement impressions, and/or other activities on our website. This technology may use information provided from your browser, such as geography, to tailor the ad experience.

Where authorized by us, third parties may use cookies, web beacons, and/or other monitoring technologies to compile anonymous statistics about our website visitors. No personally identifiable information is collected by or transferred to any party other than the advertiser.

For more information on how our ad-serving partner’s technology works and their privacy policy, please visit the OpenX website.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Your engagement with that third-party website will be governed by that website’s own terms and conditions.

Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us. We will remove your email address within 1-2 business days. You can also use the ‘unsubscribe’ link at the footer of the email to remove your name from our database.
  • We will not sell or lease your contact information to third parties unless we have your permission or are required by law to do so. We may use your contact information to send you promotional information about third parties that we think you may find interesting or from our commercial clients, such as surveys, replays, and presentations from our hosted webinars or other information products.
  • If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. You can also update your information from the link in the footer of the email.

Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at You may also correct or request deletion of your personal information by contacting us.

We will respond to these requests within a reasonable timeframe.


Notwithstanding the foregoing and in compliance with applicable laws, we cooperate with all local, national, and international officials. For the limited purposes of cooperating with such authorities, we may be required to disclose personally identifiable information. In addition, in connection with the potential sale or transfer of any of interest of and other sites owned by the company, we reserve the right to sell or transfer your information (including, but not limited to name, address information, and other information you provided to a third party that is in the business of information/communication products or services; agrees to be our successor in interest by maintenaning and protecting all information collected and maintained by the company; and agrees to the obligations of this privacy policy.

For more information, the custodian of record is:

Sparrow Media LLC

54 Forge Hill Road
Glen Gardner, NJ


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